Give a discount by hand
Take a percent or an amount off an open order, with why: the owner or a manager, at the POS.
- Who
- Owner and managers
- Where
- POS → the open order → Discount (web POS: More → Discount)
Sometimes a bill needs money off that no promotion covers: a regular, a staff meal, a dish that came out wrong. The owner or a manager gives it on the open order, before it is paid.
- Open the order at the POS.
- Press Discount (on the web POS, under More).
- Choose Percent off or Amount off, and type how much. The POS shows what it takes off.
- Pick why, Regular customer, Staff meal or Our mistake, or type your own.
- Press Discount.
The bill shows the discount under the order, with who gave it and why, and every bill and receipt shows it as a line. It stays when more is added; a percent is worked again on the new total. Press it to take it off again.
- Staff do not see Discount: only the owner and managers.
- It comes off what promotions leave, never more than the order, and tax is worked out after it.
- The order’s history in the console says who gave it and when, and reports count it apart from promotions.
Good to know. A discount is given before the order is paid. Once it is paid, it is a refund.
Still stuck?
Tell the Bill&Go team in Phnom Penh what you were trying to do, and we'll walk you through it.