Open a shift
Count the float in the drawer and open the till, so you can start selling.
- Who
- Owner, managers and staff
- Where
- Till → Accounting (it opens by itself when no shift is open)
Nothing can be sold without an open shift. When none is open, the till shows Open the till.
- Count the money in the drawer, each currency on its own. Tap a note button for each note you hold, or type the total.
- Press Open the till.
- Check the amounts in Open the till with …? and press Yes, open the till. Press Go back to change them.
The shift starts with that float, and closing it later counts against it.
Someone else has the till
The till belongs to whoever opened the shift. If it says Dara has the till since 14:02:
- Staff can only take over by counting it: press Count and close Dara’s drawer, close their shift, then open your own.
- Managers can also press Step in: you sell, and the money goes into Dara’s drawer. A banner says so while you are stepped in.
- The owner can work on any open shift; the banner still names whose drawer it is.
Good to know. Opening and closing a shift need an internet connection, on the web till and the app.
Still stuck?
Tell the Bill&Go team in Phnom Penh what you were trying to do, and we'll walk you through it.