Pay later: paid by the app, cash on delivery, and orders owed by a name
Close an order with no money at the counter: Grab pays the shop, your rider takes the cash at the door, or a regular pays later.
- Who
- Everyone at the POS; the owner turns Pay later on
- Where
- POS → the open order; Console → Stores → the store → At the counter, and Delivery channels
Not every order is paid at the counter. Bill&Go has three ways to close one without taking money now.
Paid by Grab, foodpanda and the other apps
A delivery app collects from the customer and pays the shop later. On a delivery rung with that app, the big button reads Paid by Grab (or the app’s name): one tap, and the order is paid. No money crosses the counter, and the shift counts it under the app, not in the drawer.
This is on for every delivery app from the start. To turn it off for one, open Console → Stores → the store → Delivery channels, press Change on the app, and switch off The app pays the shop. Its orders are then paid at the counter like any other.
Cash on delivery
For your own rider, press Cash on delivery on the order before it goes out. The rider takes the cash at the door; the order is paid when the rider marks it delivered, and the cash is the rider’s to hand in at the POS. Press it again to take it off while the order is still in the shop.
Pay later, owed by a name
For regulars and office accounts, the owner can let staff close an order to be paid later. It is off until the owner turns it on, per store: Console → Stores → the store → At the counter → Let staff close an order to pay later.
- Open the order at the POS.
- Press Pay later (under More when the row is full).
- Tap a name the POS offers, the member, the name on the order or someone who already owes, or type one.
- Press Pay later. The bill prints for them to keep, and the table is free.
The order now waits under To pay later on Orders, with who owes it and since when. When they pay, tap it and take the money the usual way: cash, KHQR or card. It counts in the shift that takes the money.
- The shift summary, its slip and the Telegram report list what is owed, by name.
- The console shows To pay later · the name on the order until it is paid.
- Pay later needs the connection, so two devices never close the same order twice.
Good to know. More ways on an order than fit side by side go under More, so the buttons under the bill never grow past three rows.
Still stuck?
Tell the Bill&Go team in Phnom Penh what you were trying to do, and we'll walk you through it.