At the till
Shifts, taking orders, sending to the kitchen, paying and closing up.
- Choose the store this till is atTell the till which branch it stands in, and what “not yet assigned” means.
- Open a shiftCount the float in the drawer and open the till, so you can start selling.
- Take an orderPick the order type, add products with their choices, and add notes for the kitchen.
- Send an order to the kitchenSend the order now and take the money at the end, with the kitchen ticket printed by itself.
- Take a paymentTake cash in dollars and riel with the change worked out, or a card, QR or other method.
- Promotions and deals at the tillHow deals land on the bill by themselves, how to take one off, and how to add a counter-only deal.
- Call numbers and order referencesHow “Take away No. 2” is counted, and the reference printed on every paper.
- Void an order or take a dish offStop an unpaid order or one dish, and tell the kitchen at the same time.
- Refund an orderGive the money back for a paid order, with a REFUND copy of the bill.
- Print a bill or a ticket againPrint the bill before paying, a kitchen ticket again, or one cup sticker.
- Put cash in or take cash outRecord money added to or taken from the drawer during a shift, so the count still adds up.
- Close a shiftCount the drawer, see if it is over or short, and print the shift summary.
- Show the bill on a customer screenA second screen facing the customer with the bill, the KHQR to scan, and your own pictures when the till is quiet.
- When the internet dropsWhat the POS app keeps doing without a connection, and what waits until it is back.
Still stuck?
Tell the Bill&Go team in Phnom Penh what you were trying to do, and we'll walk you through it.