ByBasilBookBasilBook

User manual

Everything in the help center, in the order you need it: setting up a shop, then each day at the POS and in the console. Read it here, or print it for the counter.

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Contents

  1. Part 1Set up your shopFrom a new account to a shop ready for its first order: the store, the team and the menu.
    1. 1.1Set up your shop: the first-day checklist
    2. 1.2What you need at the counter
    3. 1.3Create your shop
    4. 1.4Sign in to the console and the POS
    5. 1.5Add a store
    6. 1.6A store’s own settings
    7. 1.7Multi-currency: money and exchange rate
    8. 1.8Add tables
    9. 1.9Add a person to your team
    10. 1.10Your business name, logo and time zone
    11. 1.11Add categories
    12. 1.12Add a product
    13. 1.13Choices: sugar, ice, sizes and add-ons
    14. 1.14Khmer names on the POS and on paper
    15. 1.15Barcodes and SKUs: scan to add
  2. Part 2Daily use of the POSA day at the counter: open a shift, take orders, send them to the kitchen and close up.
    1. 2.1The Bill&Go POS app
    2. 2.2The POS Settings screen
    3. 2.3Choose the store this POS is at
    4. 2.4Open a shift
    5. 2.5Take an order
    6. 2.6Send an order to the kitchen
    7. 2.7Promotions and deals at the POS
    8. 2.8Call numbers and order references
    9. 2.9Move an order on: accept, ready, delivered
    10. 2.10Accept or turn down online orders
    11. 2.11The chime for new orders
    12. 2.12Print a bill or a ticket again
    13. 2.13Void an order or take a dish off
    14. 2.14Put cash in or take cash out
    15. 2.15Close a shift
    16. 2.16When the internet drops
    17. 2.17Show the bill on a customer screen
    18. 2.18Lock a device to the POS
    19. 2.19Use a Sunmi D3 as your POS
  3. Part 3The console and its appRun the shop from a computer or a phone: orders, stock, deals, online orders and delivery.
    1. 3.1The Bill&Go Console app
    2. 3.2Connections, keys and stickers in the Console app
    3. 3.3Notifications and the inbox
    4. 3.4Find an order and see what happened
    5. 3.5Count stock
    6. 3.6Add a promotion
    7. 3.7Happy hours, days and branches
    8. 3.8Let customers order from the table
    9. 3.9Take pick-up orders from a link
    10. 3.10Delivery partners and your own riders
    11. 3.11Hand an order to another branch
    12. 3.12Reset a password or remove someone
    13. 3.13Close or remove a store
  4. Part 4PrintingWhat prints the tickets, how to add printers, which paper goes where, and what to do when one stops.
    1. 4.1Set up printing on a computer
    2. 4.2Add a Printing Core box
    3. 4.3Print from the POS app, with no computer or box
    4. 4.4Add a printer
    5. 4.5Which printer prints what
    6. 4.6Change what the bill and tickets say
    7. 4.7Open the cash drawer
    8. 4.8When a ticket does not print
  5. Part 5PaymentsPayment methods, taking the money, splitting a bill, KHQR into your own account, and refunds.
    1. 5.1Payment methods
    2. 5.2Take a payment
    3. 5.3Split the bill
    4. 5.4Take KHQR into your own account
    5. 5.5Refund an order
  6. Part 6Reports and connectionsWhat each day came to, and how Bill&Go talks to Telegram, DailyBrew, BasilBook and your own systems.
    1. 6.1Read the dashboard
    2. 6.2Check a shift
    3. 6.3Sales charts and busy hours
    4. 6.4Get sales and reports in Telegram
    5. 6.5Staff hours from DailyBrew
    6. 6.6Send paid orders to BasilBook
    7. 6.7Connect another system with the shop API
  7. Part 7Plans and billingWhat each plan includes, and how to change or cancel it.
    1. 7.1What each plan includes
    2. 7.2Choose, change or cancel your plan

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