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- What’s new in Bill&Go — members, pick-up hours and delivery
What’s new in Bill&Go — members, pick-up hours and delivery
Points and rewards for members, members recognized in Telegram, pick-up that follows your opening hours and lets customers choose a time, delivery from your own link, suggestions on the menu, riders who collect at the door, and head office in the Console app. What each does, which plan has it, and where to switch it on.
More changes landed this afternoon, for members, for pick-up and for delivery. Here is each one in a few lines: what it does, which plan has it, and where to switch it on. “Every plan” means Free too; “Starter and up” means Starter, Growth and Pro.
Points and rewards for members
Switch on Points under Members and set the rate, such as 1 point for every $1. Members earn on what they actually pay, after discounts. A reward (a free drink, or money or a percent off) is used at the POS with Use points, and the points are taken when the order is paid. Refunds take the points back. Starter and up. See Members and points.
Members recognized in Telegram
A member who shares their phone number in your shop’s Telegram bot sees their points at the top of the pick-up menu, and a pick-up order they place goes on their account. Switch it on under Members in Telegram, with Points on. Starter and up. See Recognize members in Telegram.
Pick-up that follows your opening hours
The pick-up page, and the Telegram Mini App, show whether you are open, and take orders only during opening hours. You can set last orders a few minutes before closing. Starter and up. See Pick-up hours and pick up later.
Pick up later
Customers choose a time to collect, from slots every 10 to 60 minutes. The order reaches the POS and the kitchen at its time, and the ticket reads Pick up at 18:30. Switch it on in your pick-up settings. Starter and up. See Pick-up hours and pick up later.
Delivery from your own link
Customers choose pick-up or delivery on your link and in your Telegram bot. Set a fee for each kilometer, an optional minimum and your area. Delivery is paid ahead, and your riders take it in Bill&Go Rider. Starter and up. See Deliver from your own link.
Suggestions on the pick-up menu
Today’s deals show at the top of the menu. The basket suggests the one step that would earn a deal, and the menu suggests what goes well with an order. Members see their usual dish. Each is a switch in your store’s pick-up settings, off at first. Starter and up. See Suggestions on the pick-up menu.
Riders collect at the door
Bill&Go Rider takes payment at the door with the methods your store has on: cash, card, or a KHQR code for the bill. Cash goes back to the POS when the rider hands it in. There is no switch and no plan to set. See Collect payment at the door.
Head office in the Console app
Franchise mode now runs in the Console app as well: your shops, the menu sent to them, their sales side by side and tasks for their stores, as on the web. Growth and Pro, with Franchise mode. See Head office in the Console app.
Everything above is in the features page, and each plan’s limits are on the pricing page.
Still stuck?
Tell the Bill&Go team in Phnom Penh what you were trying to do, and we'll walk you through it.