Members and points
Give members points on what they pay, and let them use a reward at the POS.
- Who
- Owner and managers
- Where
- Console → Members → Points
A member earns points on what they actually pay, after discounts. Paying with stored value earns points; paying with points does not.
- Open Members in the console, then the Points card.
- Switch on Points. It is off at first, and members work as before until you do.
- Set the rate: for example 1 point for every $1, or for every 4,000 riel. Leave it empty and that money earns nothing.
- Optional: set Points last in months. Empty means points never expire; the oldest points are used first.
- Under Rewards, add what points buy: a free product, $ off the bill, or a percent off the bill.
At the POS
Open an order with a member on it and tap Use points. It lists the rewards they can afford. A reward works like a coupon: one per order, taken off the food total, with tax on what is left. The points are taken when the order is paid. Take the reward off before paying and nothing is taken.
The bill and the receipt show the points: Points earned: 12 · Balance: 120.
A refund takes back the points earned on that order. An owner or manager can correct a member’s points from their page, with a reason; points never go below zero.
Good to know. Points need Starter or above. On a smaller plan the points stop, but your settings and rewards are kept.
Still stuck?
Tell the Bill&Go team in Phnom Penh what you were trying to do, and we'll walk you through it.