Share a table, or join tables for one party, at the POS
Two groups at one table, each with its own order, or one party of thirty across three tables on one bill. How to switch each on, how the POS names the orders, and how each one is paid.
Not every table seats one party. Two groups share a long table and each wants its own bill. Or a party of thirty takes tables 5, 6 and 7 and should be one order. Bill&Go handles both, with two switches in each store’s settings.
Both are off until you turn them on, so a shop keeps the one-table, one-order way it had. Both come with Starter and up.
Share a table
Turn on Share tables, and a table can hold several open orders. The second order at a table gets the letter B, and the first becomes A: Table 5 · A and Table 5 · B. The letters never move, so the first order keeps its name when the second one opens. Each order has its own kitchen ticket, its own bill and its own Pay, so each group pays on its own.
On the Tables screen, a table with several open orders shows how many, and what they come to. Tap it and a chooser lists its orders, with New order at this table at the foot.
Join tables
Turn on Join tables, and one order can sit across several tables. Open the order, press Join a table under More, and pick the free tables. The order takes the name of its first table, and the bill and the kitchen ticket list every table: 5 + 6 + 7. On the floor, the other tables show as taken, with the order’s name on them.
Let go of a table frees one table when the party moves. Only the tables that were joined can be let go: the first table stays with the order until it is paid. Paying or closing the order frees every table at once.
Both work at both POS
The web POS and the POS app do the same thing. The switches live in each store’s settings, in the web console and the Console app, and the POS reads them from there, so there is nothing to set at the till itself. When a table has several orders, a round sent from its QR code waits for staff to choose the order it belongs to.
Tip. Share a table for two groups who do not know each other. Join tables for one party you want on one bill. Turn on the switch you need, and leave the other off.
Good to know. Both switches need Starter or above. A shop that moves to a smaller plan keeps its settings, and the modes work again as soon as the plan allows them.
Questions
Can one party sit across several tables on one bill?
Yes, with **Join tables** on. The order takes the name of its first table, for example 5 + 6 + 7, and every table is freed when the order is paid. Starter and up.
Are these on by default?
No. Both are off in every store until the owner switches them on in the store’s settings.
Still stuck?
Tell the Bill&Go team in Phnom Penh what you were trying to do, and we'll walk you through it.