Hand an order to another branch
Send an online order to the branch that can make it, by hand or by itself when a branch is busy.
- Who
- Owner, managers and staff
- Where
- Console → Orders → the order → Hand over to another branch
- Open the order and press Hand over to another branch.
- In Which branch makes it?, pick a branch. The quickest one is marked Quickest now.
- Press Hand over to that branch.
The order and its kitchen ticket go to that branch. The customer keeps the same price and reference; the order gets the new branch’s call number.
Let Bill&Go share them
In Settings → Online orders, the owner can switch on Share online orders between branches and set the Minutes a branch has to accept an order. An order not accepted in time moves to the quickest branch. Branch queues in the console shows each branch and what moved today.
Good to know. Only online orders move. Pick-up orders move only by hand, and till orders never.
Still stuck?
Tell the Bill&Go team in Phnom Penh what you were trying to do, and we'll walk you through it.