Find an order and see what happened
Look up any order in the console, see what was ordered and paid, and its history.
- Who
- Owner, managers and staff
- Where
- Console → Orders
- Open Orders in the console. Pick the days with From and To; Back to today returns to today.
- Type in Find an order to search the orders shown. Show older orders looks further back.
- Click an order to open it.
The order shows who rang it up, the invoice, the customer and delivery details, What was ordered with its totals, Payment (cash in, change, refunds) and What happened: every step, with who and when.
Every order offers Kitchen ticket, Bill and Cup stickers to print again. A cup sticker reprints with the same number, marked REPRINT.
Tip. With more than one store, pick a store in Looking at at the top of the side menu to see just that counter.
Good to know. Orders keep the names and prices they were sold at. Changing a product later never changes an old receipt.
Still stuck?
Tell the Bill&Go team in Phnom Penh what you were trying to do, and we'll walk you through it.