Notifications and the inbox

Which events ring your phone, quiet hours at night, and how to switch each one off.

Who
Everyone using the apps

Every notification also lands in the app’s Inbox, so nothing is missed when the phone was off. Each event has its own switch.

  • On the till (POS app): new online orders, orders from tables, order ready (for whoever rang it), tickets that did not print, a printer not answering, and a till left open.
  • For owners and managers (Console app): the same orders and printing problems, a printing box offline, refunds, voids, low stock, and the end-of-day summary (off until you switch it on).

Between 22:00 and 07:00 shop time, everyday events go to the inbox without a sound. Urgent ones, like a new online order or a printer that stopped, still ring.

Tip. Bills from Bill&Go, a trial ending or a payment that failed go to the owner’s email, never to the apps.

Still stuck?

Tell the Bill&Go team in Phnom Penh what you were trying to do, and we'll walk you through it.

Talk to us